Here are things to note while you make transaction with Alipay:


- Recipient's citizenship 

  • Recipient is a Chinese citizen, or
  • Recipient is a Hong Kong/Macau resident with a Mainland Travel Permit (can only receive money into their Alipay account balance).


- Recipient's Alipay account

  • Make sure that the recipient's Alipay ID (email/phone number) is valid.
  • Recipient’s Alipay account must be verified before the transaction is created to receive the money. If the recipient has never verified their account before, the verification link will be sent to the recipient via email/SMS. See how to verify Alipay account.
  • So, make sure the recipient has verified their Alipay account before the transaction expires (you can check the expiry time of your transaction in Topremit app), or the transaction will automatically be rejected.
  • If the recipient wants to receive the money into their Alipay account balance, make sure the recipient has activated their Alipay balance within 24 hours after the transaction is created. See how to activate Alipay account balance.
  • If the recipient want to receive the money into their bank account, make sure the recipient has linked their card with Alipay within 24 hours after the transaction is created. See how to link the card.


- Recipient's details

  • Recipient's name must be in alphabetical letters (e.g. Li Xiao Long), as required by Topremit.
  • Recipient must fill in the transaction purpose and their relationship with you according to the details you provided to Topremit as the sender. Make sure they provide the same details.
  • Recipient must complete the data confirmation in Alipay within 24 hours after the transaction is created.


- Supporting documents

  • Recipient needs to submit any supporting document to comply with China's regulations and policies if requested by Alipay. Recipient will have up to 24 hours after receiving the initial in-app notification to provide the documents.
    Here are some documents that recipient can prepare:
    1. For transaction with the purpose of purchasing goods/services, submit the invoice with a signature or a stamp.
    2. For transaction with the purpose of family/living expenses, please submit residence booklet, marriage certificate, etc.
  • If the money still has not arrived, please contact our Customer Support.


How much is the transfer fee to China with Alipay?

You only have to pay fee of IDR 100,000 for each transaction.


How long will the money arrive/received?

Money will arrive in 20 minutes if your transaction has been validated before 16.00 (GMT+7).



How much money can I transfer with Alipay?


Transaction purposeDaily transaction limit (soft limit)Annual transaction limit (hard limit)
Max. transaction/month (for recipient)*
Send to Alipay accountSend to bank account linked to Alipay
- Family living expenses
- Savings/send to self
- Payroll/salaries		CNY 10 - CNY 20,000CNY 10 - CNY 50,000CNY 600,00015
Purchase of goodsCNY 10 - CNY 20,000CNY 10 - CNY 50,000
CNY 600,000
No limit
Payment for servicesCNY 10 - CNY 20,000
CNY 10 - CNY 50,000
CNY 300,000
No limit

*The monthly transaction limit for the recipient is cumulative for those purposes and not limited to transactions made via Topremit.


However, please take note that every Alipay user has a different transaction limit. Make sure that the recipient’s Alipay is enough to receive the money.


Can I send more than the stated amount in a day?

You are allowed to send money more than the soft limit (CNY 20,000 - 50,000) in a day by providing some supporting documents from the recipient to ensure your transaction's security. However, you are not allowed to exceed the hard limit (CNY 300,000 - 600,000) per year to the same recipient.


If you have any questions, feel free to chat our Customer Support through Live Chat.